People can register their grievances with officials
Hyderabad, August 16, 2007In view of increasing complaints on the irregularities in the Indiramma Housing Scheme, the State Government has launched a toll free helpline , 'Indiramma Pariskhkaram' to enable people to register their grievances with the officials concerned. The Number 1100 will be available across the State through BSNL phones and users' grievances will addressed within seven days of the lodging of the complaint.
Users calling the number will be given a unique 'Docket number' while a message about the grievance will be sent to the officials concerned the moment the grievance is entered into the computer. The complaint will be automatically passed on to the official at the next level if it is not redressed by the officials concerned within the stipulated time and to the next lever thereafter. The process is in four stages and the final stage is the Managing Director of Housing Corporation.
Four other numbers had been provided to the users. The numbers are 27762410, 27762840, 27762417 and 27724440 to register their complaints but they should bear call costs.
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