More than 65 Leading Communications Service Providers Selected or Implemented Oracle Communications Software in Oracle's Most Recent Fiscal Year
SAN FRANCISCO, Sept. 22 /PRNewswire-FirstCall/ -- Oracle OpenWorld --
News Facts
-- More than 65 leading communications service providers (CSPs) have
implemented or selected Oracle Communications Applications and
infrastructure software in Oracle's most recent fiscal year to help
improve customer service, accelerate time to market, drive service
innovation and reduce operational costs.
-- Oracle's comprehensive application portfolio helps providers manage key
business processes from service creation, customer and sales offer
management, and order orchestration, through provisioning and service
delivery, to billing, revenue management and reporting.
Oracle Communications Customer Details
-- Following a comprehensive review of Oracle Applications and
infrastructure software through the Oracle Insight program, Swisscom
(http://www.swisscom.ch/GHQ/content/homepage.htm?lang=en),
Switzerland's leading CSP, has extended its use of Oracle products
(including Oracle's Siebel CRM, Oracle Communications Billing and
Revenue Management and various Oracle Applications and infrastructure
software). In particular, Swisscom will extend its use of Siebel CRM,
which it has used for several years for its wireless customer services,
to support its wireline customers and standardize business processes.
Swisscom will also use Oracle's Hyperion Budgeting and Planning and
Hyperion Essbase to simplify budgeting and enable accurate forecasting,
as well as gain insight into performance management with advanced
modeling capabilities. Swisscom also uses Oracle infrastructure
software including Oracle Grid Control to reduce operational costs by
consolidating management and monitoring of all applications and IT
systems.
-- Atria Convergence Technologies Pvt. Ltd., (ACT)
(http://www.cablelite.com), a leading cable TV service provider in
India, has chosen Oracle Communications Billing and Revenue Management
and components of the Oracle Communications Service Fulfillment suite -
Oracle Communications Order and Service Management and Oracle
Communications Service Activation - to capitalize on the country's high
potential, high growth cable market. Oracle Communications Billing and
Revenue Management will enable ACT to efficiently manage, monetize and
maximize each revenue stream for its different customer types, service
offerings, partner relationships and payment methods. Oracle
Communications Order and Service Management will help ACT to easily
roll out new services and provide high-volume, mass market services on
a single convergent platform. Oracle Communications Service Activation
will provide one-stop order orchestration for all of ACT's services and
technology domains, including IP and broadband services. It will deal
strategically with ongoing change in the service lifecycle, by enabling
the rapid, cost-effective delivery of new services and by automating
and optimizing complex order change processes.
-- Other leading CSPs that selected or implemented Oracle Communications
Applications include AIS (Thailand), Awalnet (Saudi Arabia), Baud
Telecom (Saudi Arabia), Bayanat (Saudi Arabia), Bharti Airtel (India),
BSNL (India), Chunghwa Telecom (Taiwan), City Telecom Limited (Hong
Kong), Hellenic Telecommunications Organization (Greece), Hutchison CPT
(Indonesia), IDEA Cellular (India), KPN (The Netherlands), Liaoning
Netcom (China), LG Telecom (Korea), Lyse Tele (Norway), Optus
(Australia), Packet One (Malaysia), PAETEC (United States), Polkomtel
(Poland), PT Natrindo Telepon Selular (Indonesia), SingTel (Singapore),
Starhub (Singapore), SUN Direct TV (India), Taiwan Mobile (Taiwan),
Tusmobil (Slovenia) and Vodafone Essar (India).
Supporting Quotes
-- "The Oracle Communications implementation is a strategic initiative for
us, to succeed in an increasingly competitive market for delivering
converged services while meeting changing consumer demands head-on. It
will help us enhance customer service and enable faster roll out of our
services. We chose Oracle Communications applications because they will
help us create new services rapidly, streamline order management and
provisioning, and deliver any content or service," said C S Sunder
Raju, managing director, Atria Convergence Technologies Pvt. Ltd.
-- "Oracle Communications' global success in the last year is a testament
to the value and unique offer of an end-to-end, integrated suite of
applications. Communications service providers recognize that Oracle
can help them compete in today's demanding communications industry by
delivering a superior customer experience, driving service innovation
and reducing operational costs and risk," said David Sharpley, vice
president of product marketing and channels, Oracle Communications.
Supporting Resources
Oracle Communications
(http://www.oracle.com/industries/communications/index.html)
Oracle Communications Billing and Revenue Management
(http://tinyurl.com/3vvko4)
Oracle's Siebel CRM (http://www.oracle.com/siebel/index.html)
Oracle Communications Service Fulfillment (http://tinyurl.com/3u9uav)
Oracle Grid Control
(http://www.oracle.com/technology/products/oem/index.html)
Oracle Hyperion Budgeting and Planning and Hyperion Essbase
(http://www.oracle.com/hyperion/index.html)
About Oracle Communications
Oracle is #1 in Communications globally with 20 of the world's top 20 communications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle's industry- leading enterprise applications, business intelligence tools, and carrier- grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit http://www.oracle.com/Communications.
About Oracle
Oracle (Nasdaq: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
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SOURCE Oracle
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