PhD's customized crm system has helped manage the phenomenal growth of 360 Business Consulting. The company has been able to increase its client base by 20% without adding additional staff.
Glendora, Calif. (PRWeb) March 18, 2007 -- PhD Computing, a southern California-based full-service web development company, was selected by 360 Business Consulting, an Orange County-based sales, marketing and public relations consulting firm, to customize a CRM system to help manage 360's rapidly-growing client base.
As a result of the unique capabilities of PhD's crm system, 360 Business Consulting has been able to increase their number of clients by 20 percent, without necessitating an increase in staff to handle the additional demand.
"We pride ourselves on delivering exactly what our customers need to build upon their success," said Robert Patrick, president of PhD Computing. "With 360, as we do with all of our clients, we listened to their questions and concerns, and created a crm system that was ideally suited to their demands."
"The growth of 360 Business Consulting over the past year has been substantial," said Ron Zayas, President. "We were at that point where a transition had to be made. 360 had evolved into a large company, and we had to make certain we could continue to provide all of our clients with the outstanding service they have come to expect from us."
After investigating a variety of systems, 360 settled on PhD's crm system because of its customization capabilities. "We're marketing people," Zayas explained. "We knew what we needed - a client management system for our corporate office and all of our satellite offices - but we didn't know how to translate that into technical specifications. Fortunately, with PhD that didn't matter. They knew how to turn our requests into a working system that fit our needs. They took care of
everything, including training."
About PhD Computing
Founded in 1998, PhD computing has a proven track record in business analysis, database administration and designing and developing custom functionality. Working with small companies and Fortune 500 firms, PhD offers nearly a decade of experience in high-end web applications.
About 360 Business Consulting
360 Business Consulting aims to increase sales and profits for small and midsized companies by guaranteeing results and offering innovative pricing to fit a range of budgets and business resources. The firm specializes in identifying client prospects to help companies grow their business, designs custom marketing programs to achieve sales goals and offers a variety of technology and Web-based solutions. For more information, visit
http://www.360businessconsulting.com.
Press Contact: RON ZAYAS
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Press Release Source: EMediaWire
