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Emerging Paradigms in the Global Outsourcing Market

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Emerging Paradigms in the Global Outsourcing Market

Singapore

The past decade has seen dramatic growth in outsourcing and off-shoring driven primarily by cost benefits, business transformation and reengineering activities. The need to focus on core business activities to remain competitive has been the underlying thrust for the fast maturing SSO (shared services and outsourcing) operations of large global companies. From banking and insurance to healthcare and transportation, off-shoring and outsourcing has become an integral part of business architecture.

Frost & Sullivan will conduct a complimentary e-Broadcast (with live video-streaming) will be held on August 1, 2007, at 2:00 pm (GMT +8:00) and will feature two expert speakers - Manoj Menon, Partner, Frost & Sullivan, and Zulfiqar Zainuddin, Head of Markets & Partners, SSO, Multimedia Development Corporation (MDeC), Malaysia.

This program will take a hard look at key industry trends as Asia continues to mature as a preferred destination for outsourcing operations. Recent trends also suggest an increasing emphasis (by global Fortune 500 companies) on choice of SSO destination based on vertical specialization.

According to the recent study by Frost & Sullivan, the global SSO market was estimated to be worth US$930 billion in 2006 and is forecasted to grow at a CAGR (compound annual growth rate) of 15 percent (2006-2009) to reach a market size of US$1,430 billion by end-2009.

The study outlines the global SSO activity across seven major industry verticals based on a survey of Fortune 500 and Forbes 2000 companies. The verticals included in the study are technology; banking, financial services and insurance (BFSI); healthcare; energy; transportation and logistics; fast moving consumer goods; and media and entertainment.

The e-Broadcast will include discussions on the following:

-- The shift towards value creation by SSO hubs.

-- Importance of domain knowledge as a key catalyst for driving higher value add activities

-- Comparison of the strengths of traditional locations (such as India and the Philippines) with emerging hubs.

-- Understanding choice of location based on vertical competencies and process knowledge, and how this may affect future SSO trends.

Those interested in participating for the e-broadcast can register themselves online at: http://ebroadcast.frost.com/bpoapac

Alternatively, send an email to Surbhi Dedhia at sdedhia@frost.com with the following information: title of e-Broadcast, your full name, media/company name, title, telephone number, e-mail address and country. Upon receipt of the above information, the registration, weblink, dial-in number and pass code details for the live briefing will be emailed to you.

About Frost & Sullivan

Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.frost.com

sdedhia@frost.com

Source: Frost & Sullivan (Business Wire India)


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