concept, but corporations are forever looking for ways to employ it
where it might appeal more to the employees. Joy Gendusa, Founder and
CEO of PostcardMania, employed the Hubbard Management System for her
corporate training and created an in-house academy for her company where
her 120+ employees could improve their on-the-job skills. She expected
more confident employees and better production. What she got were
happier customers.
HR Magazine's article "Just-in-Time Training", mentions corporate
trainers who have begun to capitalize on the ease of the technology. The
key question is whether or not the technology can be useful for employee
training.
Joy Gendusa went a step further to comment on this by saying that the
ability to use any technology to train is dependent on the employees'
ability to assimilate the data and be able to apply it to what they are
studying it for.
PostcardMania's curriculum in their in-house academy begins with a
course specifically for teaching employees how to learn. Simple as it
may sound, employees and executives alike are improving their ability to
comprehend at a faster rate and increasing their competency on the job.
By employing this study method in all seminars and presentations, a
recent seminar delivered to CSRs regarding how to handle upset customers
turned out immediate results. One employee claimed, "By using the
methods I learned in the seminar, I am able to get an upset customer
"out" of anger, get out the communication I need, and have it
understood. And they tell me to have a nice day, afterwards. This
technology really works!" Other similar success stories are common.
Gendusa utilized a State Incumbent Worker Training Grant that she was
awarded from the Workforce Florida in Pinellas County to establish her
in-house academy where 75% of their corporate training expenses will be
reimbursed to PostcardMania up to $19,000. 50% of her employees will be
trained through a segment of their curriculum by June 2006.
State Representative, Kimberly Berfield, stated in a letter to
PostcardMania's VP Quality Control, "I was happy to learn this grant
will provide training for your employees, enabling them to upgrade their
skills, thereby helping to keep your business competitive."
About PostcardMania:
PostcardMania is a full service postcard direct mail marketing company
listed as one of the 500 fastest privately-held companies in the nation
recognized by Inc Magazine in 2005. Their marketing services include
graphic design, printing, mailing list acquisition and mailing services
with free marketing advice. They help small businesses all over the
country to expand through the use of direct mail marketing techniques
and are one of the. Visit www.postcardmania.com
About the Hubbard Management System:
The Hubbard Management System is a body of administrative works by the
renowned author and philosopher, L. Ron Hubbard. Today, L. Ron Hubbard's
management principles have reached more than 140,000 companies and
corporations in 75 countries. The Hubbard Management System provides
business people with solutions to productivity and prosperity. Visit
www.wise.org
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Press Contact: Karla Jo Helms
Company Name: POSTCARDMANIA
Email: email protected from spam bots
Phone: 800-628-1804
Website: www.postcardmania.com
AndhraNews.net News for May 8, 2006