Bangalore, Karnataka, India
Following a unique business model, where it does all the HR-related work for the overseas employees of Indian software services firms, US-based Hanna Global Solutions, is a one-of-a- kind of services company.
Broadly coming under the fold of HR management services, Hanna Global Solutions specializes in offering comprehensive expertise in insurance, employment benefits and retirement plans to the employees of Indian software services firms which have a large onshore employee contingent in the US and other regions.
Working on a unique consulting and outsourcing model, Hanna Global, which works closely with US insurance companies, has created a new genre of outsourcing that could be termed as "re-outsourcing".
It works with almost all the top IT services firms such as Infosys, Wipro, Satyam and many others and handles all their overseas employee related issues. It started off with working with Wipro - handling all the IT services firm such as payroll, insurance investment and retirement benefits. Later, it has added a number of other Indian IT services firms to its increasing client list.
Although leading IT firms talk about cutting down on their offshore component, they still have a substantial number of overseas workforce. The offshore base has been steadily increasing over the past few years - in proportion to the increase in the overall workforce in the domestic offices. For instance, Wipro had 50 employees in 2001 and now the overseas headcount runs into several thousands. And the story is similar with Infosys, Satyam and many others who have significant overseas facilities.
Says Mark Hanna, CEO, Hanna Global Solutions, "Today, Indian IT services firms require consistent operational strategies across borders and cultures. Managing employment benefit costs and maintaining them at a steady level so that they not show an abnormally high curve, is key to any business."
Hanna Global Services started way back in 1990 handling employee related issues such as payroll, insurance, investment and retirement benefits and has evolved through the years to becoming a strategic partner and an trusted advisory to almost all the top Indian IT firms.
According to Hanna. the value proposition the company offers is huge. "It is just not based on low cost but on support in all areas where an employee would need help."
Today, multinational businesses face unique barriers of entry when expanding operation across borders. Cutting down on operational costs is a high priority for all IT firms. Having to set up a HR cell in foreign land, which have the indepth knowledge of overseas rules and regulations, would undoubtedly add to overhead costs for companies.
"But our expertise in managing global benefit operations allow us to provide robust solutions that are globally flexible and are at a reduced cost for services firms. We not only customize our offerings to suit individual needs but we also create solutions that keep the corporate culture in mind and create solutions revolving around this. Our expertise in this globally mobile environment substantially alleviates the burden associated with this administrative cost and allows our clients to focus on their core competencies," Hanna stated.
There is a significant amount of handholding that needs to be done for any employee who goes for an overseas assignment. "We have created a unique Bangalore Plan for employees going from here - which would payroll services insurance and other healthcare benefit plans as well as handle the services of the employees family as well," Mathew Augustine, principal, Hanna Global Solutions said.
According to him, the same model of outsourced services could be used for MNCs who are sending people over to India. "Similar challenges crop up when expatriates are involved -- in the areas of taxation, investment and repatriation of funds as well as healthcare. We are working on this and should be soon launching this in India for some of our US clients," Augustine added
The company which works closely with a number of US insurance firms is able to work out different products to offer its customers and make life simpler for them when they leave their own soil.
About Hanna Global Solutions
Based in California, Hanna Global Solutions is a full service human resource management firm offering extensive industry expertise and multiple professional credentials in insurance, employee benefits and retirement plans.
Leveling international markets require consistent operational strategies across borders and cultures. In addition, the leveling of these markets changes the dynamics of human resource management from a local to a global approach. Hanna Global Solutions is uniquely positioned to perform consistent and complete human resource solutions.
For more at www.hannaglobal.com
Ranii Menon, Communique India, +919845027101 info@communiqueindia.in
Source: Hanna Global Solutions (Business Wire India)
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