Mumbai, India, December 8, 2006: ASUSTeK Computer Inc. the leading hardware and technology manufacturer today announced its tie-up with RT Outsourcing Services Limited as its service partner. The service will be provided to ASUS customers for its LCD Monitor and Notebook products across 24 locations in India.
With this tie-up, ASUS expects to cover around 24 cities in the initial phase, which includes Bangalore, Chennai, Delhi, Kolkata, Mumbai, Ahmedabad, Chandigarh, Cochin, Hyderabad, Pune, Jaipur, Ludhiana, Lucknow, Dehradun, Siliguri, Indore, Coimbatore, Ranchi, Guwahati, Bhubaneswar, Patna, Jamshedpur, Raipur and Surat.
This initiative has been taken by ASUS India as a measure to improvise and expand the service to its end customers. As a leading 3C (Computers, Communications & Consumer Electronics) manufacturer, ASUS has been in the forefront of continuously expanding it's product portfolio from component products to end user products like notebooks and LCD monitors.
RT Outsourcing offers integrated helpdesk, repair and logistics services for IT, telecom, and CE businesses verticals and has a centralized 'state of the art' call centre in New Delhi and two refurbishment facilities in New Delhi and Bangalore.
According to Ms. Ruth Lu, General Manager, Service, ASUS India, "ASUS as progressive organization believes in the offering the best quality of products as well as efficient service. We look forward to continuously elevating our service offerings to our channel partners as well as end customers."
For more information about ASUS India service policy please visit the ASUS India website http://in.asus.com/
About ASUSTeK Computer Inc.
ASUSTeK Computer Inc. is a leading provider of 3C total solutions. Its product portfolio includes notebooks, motherboards, graphics cards, optical drives, information appliances, desktop PCs, servers, wireless solutions, mobile phones and networking devices. With world-class engineering and offices and subsidiaries located in all corners of the world, ASUSTeK provides innovative solutions to consumers, businesses and OEM/ODM customers, and has won 1706 awards in 2005, with recognition in design excellence in the form of the prestigious iF Gold Award. It ranks among the players in Business Week InfoTech for the 8th straight year. The company is the perennial leader of the motherboard and graphics card industries and a top 4 maker globally for notebooks.
About RT Outsourcing Services Limited
RT is a 10 year old ISO accredited Technical Support and Repair Services organization offering integrated Helpdesk, Repair and Logistics services for IT, telecom, and CE businesses. It employs more than 800 technically qualified staff. RT has a centralized call center in New Delhi and two state-of-the-art Refurbishment Facilities in New Delhi and Bangalore. It covers first and second level of repair services at all major cities in India. It helps its clients deliver improved quality of service with reduction in cost through its integrated model and single window service.
RT has partnerships with many large overseas companies for warranty management and RMA services. Its clients include - manufacturers of PCs, Peripherals and telecom equipments, distributors, large corporates, Utility and Service Organizations. It has been consistently meeting customer expectations in terms of Service Level agreements. It is funded by two premium Indian Venture Funds.
Press Contacts:
Mamta Bhatia
Corporate Communication Manager
ASUSTek Computer Inc., India.
Tel: +91-22-40058923
Cell: 9867613274
Email: mamta_bhatia@asus.com
http://in.asus.com
Source: ASUSTek Computer Inc., India
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