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Kisan Call Centres received over 4 lakh calls
New Delhi: August 16, 2004

Lok Sabha

Kisan Call Centres received 436257 calls till the end of last month. The scheme has been functioning since 21st January, 2004. The Call Centres can be accessed by farmers all over the country except Dadra & Nagar Haveli on common toll free number 1551. The objective of the scheme is been to make agricultural knowledge available to farmers.

The calls are received at Mumbai, Kanpur, Indore, Bangalore, Kochi, Hyderabad, Chandigarh, Delhi, Jaipur, Kolkota and Chennai, where agricultural graduates answer the queries of farmers in the local language. In case specialist advice is required, the agricultural graduates transfers the call to experts located in agriculture universities and other agriculture related organisations. The Call Centres are manned by agriculture graduates from 6 a.m. to 10 p.m. and beyond these hours the calls are attended in the IVRS mode.

This information was given by the Minister of State for Agriculture, Shri Kanti Lal Bhuria in a written reply to Shri Jyotiraditya M. Scindia and Smt. Krishna Tirath in the Lok Sabha today.

Press Release: PIB
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