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London Olympics ticket site temporarily crashes over sheer demand

June 24, 2011 - London

Over a million fans were left facing Olympic disappointment this morning, after the official London 2012 tickets website crashed temporarily.

Those who had failed to secure tickets during the first phase were invited to log on and buy 2.3 million Olympics tickets from 6 a.m. this morning, but the website crashed in the struggle to cope with sheer demand.

Browsing prior to the window opening was a straightforward process, but once demand set in the page began to display an error message that read "Sorry, we cannot process your request."

"Demand is extremely high at the moment, but system is still transacting. It was a bit like the London Underground, when it is overcrowded - there were people on the platform but we held people at the gate for a while. It has been transacting but demand was massive," The Telegraph quoted official London Olympics spokesperson, as saying.

Approximately 40 minutes after the window opened, users began to report of their success as measures to deal with the amount of web traffic kicked in.

Once people did manage to submit their application, the carefully worded message read: "Your London 2012 Olympic ticket application has been successfully submitted. Please note that your application is only a request for tickets at this stage. We will contact you directly via email to let you know if you have been allocated tickets."

Fans took to the social networking site Twitter to express their joy at submitting their applications, although they would get ticket confirmation till Sunday morning at the latest, as purchases are confirmed after 24-48 hours.

"Olympic ticket application successfully submitted! Now I just need to wait to see if I've got them," wrote @30somethinggmr.

London 2012 organisers tweeted that buyers should not be put off by 'Sorry' messages.

"Ticketing update (1/2): If you receive the 'sorry, we cannot process your request' message, this is due to high demand on the site" and "Ticketing update (2/2) ...please keep trying, the site is still transacting", the organizers' message read.


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