Polycom Expands Presence in India, Launches Two New Customer Experience Centres in Response to Growing Demand for Video Collaboration Solutions
March 6, 2013 - Mumbai, Maharashtra, Bangalore, Karnataka, India
Together with the existing Customer Experience Centre in New Delhi, the launch of the new Customer Experience Centres represent a strategic go-to-market initiative for Polycom to demonstrate its complete portfolio of video collaboration solutions to both existing and potential customers across India, from large-scale enterprise to SMBs and government departments, in response to growing demand for UC&C solutions in the country.
According to the latest results by Frost & Sullivan Research in their report “Video Conferencing Endpoints & Infrastructure Market in India CY 2011,” the Indian Video Conferencing Endpoints & Infrastructure Market is expected to see a Compound Annual Growth Rate (CAGR)of 20.1% over the next seven years. The report also highlights Polycom as the video collaborationleader in India with a market share of 50.2% in 2011.i
“Our growth in the Indian market is testimony to our strength and commitment to deliver innovative and best-in-class video collaboration solutions to customers across India,” said Néeraj Gill, Managing Director, India and SAARC, Polycom. “Catering to two of the top five financial hubs in India, the new Experience Centres in Bangalore and Mumbai, along with the existing Centre in New Delhi, will further extend our reach in the Indian market while highlighting our commitment to delivering industry-specific solutions to a wide range of industry sectors across India, from government to education and manufacturing.”
Both Customer Experience Centres will showcase solutions powered by the Platform, the most comprehensive and interoperable software infrastructure for universal HD video collaboration, which provides robust provisioning, management, scalability, reliability, and security. The RealPresence Platform’s unsurpassed support for interoperability transforms islands of employees and fragmented communications systems into a seamless video enterprise, which makes enterprise-grade video easily and securely accessible to all authorised personnel whether they're mobile, remote, or on-site.
In early October of 2012, Polycom announced powerful enhancements to the RealPresence® Platform, including the industry’s first open standards-based SVC (Scalable Video Coding), with 3X HD multipoint video call capacity for greater scalability, dramatically lower TCO, superior performance, and backwards- and forwards-compatibility to protect customer investments. Polycom also recently introduced a rich new suite of open APIs that facilitate the development of custom applications and extend the value of the RealPresence Platform.
The Centres also allow customers and partners to participate in interactive demonstrations to experience the latest innovations in high-definition video, voice, and unified communications and collaboration solutions, from the Polycom® RealPresence® Mobile, which allows employees to connect and collaborate face-to-face while on the move; to Polycom® RealPresence® Immersive, high-definition (HD) quality immersive telepresence for truly lifelike across the table conversations that improve productivity and decision making.
Polycom is the global leader in open standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit www.polycom.co.in or connect with us on Twitter, Facebook, and LinkedIn to learn how we’re pushing the greatness of human collaboration forward.
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iFrost & Sullivan Report: Video Conferencing Endpoints & Infrastructure Market in India CY 2011
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Polycom’s RealPresence® Immersive (RPX®) solution
Source: Business Wire India