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Home / India News / 2007 / September / September 6, 2007
Convergys Appoints Sukant Srivastava Country Manager for its Customer Care Operations in India

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Convergys Appoints Sukant Srivastava Country Manager for its Customer Care Operations in India

New Delhi, Delhi, India

Convergys Corporation (NYSE:CVG), a global leader in providing customer care, human resources, and billing services, announces the appointment of Sukant Srivastava as Managing Director and Country Manager for Convergys' customer care operations in India, effective immediately.

In this position, Srivastava is responsible for overseeing the operations of Convergys' eight contact centers and nearly 11,000 customer care employees in India. Srivastava reports to Clint Streit, President of Convergys' Customer Care business, and is located in New Delhi.

"Convergys is pleased to welcome Sukant, a highly experienced senior executive with an exemplary history of successful leadership in both U.S and India, to this key post," said Streit. "India is vital component of Convergys' success, and Sukant's appointment is an important part of Convergys' plans to continue growing its operations in India."

Prior to joining Convergys, Srivastava served in a variety of global leadership roles with Keane, Inc. His most recent assignment was as Managing Director for Keane's Indian operations. In this position he served as a transformation agent for enterprise-wide change initiatives, including a shift to a globally integrated business model. Previously, Srivastava was Vice President of Global Services Integration for Keane. Before joining Keane, Inc. in 2002, he held senior leadership roles with SignalTree Solutions and PSINet Global Solutions. He started his professional career at Tata Steel, India, as a Graduate Trainee in 1985 and held various positions within their MIS department through 1995.

Srivastava holds a Master's degree of Business Administration from the University of North Florida in Jacksonville. He also holds a bachelor's degree in Engineering from the Birla Institute of Technology in Ranchi, India.

From our facilities in India and globally, Convergys is a world leader in providing customer care, human resources, and billing services. Convergys employs over 12,000 men and women in nine state-of-the-art facilities throughout India.

Editor's Notes: A digital picture of Mr. Srivastava is available on request.

Convergys Corporation is hiring for many different positions in India. Please submit resumes to hrindia@convergys.com

ABOUT CONVERGYS

Convergys Corporation (NYSE:CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 75,000 employees in 79 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

To receive Convergys news releases by email, click on http://www.convergys.com/news_email.html

Source: Business Wire (Business Wire India)

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