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MarketLive Customers Report 18.7% Revenue Gains in Q1 2014 According to Quarterly Performance Index Report


May 7, 2014 - Petaluma, CA

MarketLive, the leading Total Commerce platform for high-growth merchants, today announced the results of its Performance Index™ report for Q1 2014. The quarterly report analyzing online retailing performance for MarketLive customers shows an average year-over-year (YOY) revenue gain of 18.7 percent for Q1 2014 versus Q1 2013. This quarterly gain marks the sixth consecutive quarter that MarketLive's customers enjoyed double-digit revenue growth.

The study also found continued growth in traffic from smartphone and tablet devices, which MarketLive predicts will represent increase to represent 50% of all traffic by the end of 2014.

MarketLive's Performance Index Vol. 24 details year-over-year online retailing performance among its omni-channel commerce customers. The survey results are broken out by retail sector and key performance metrics including average customer visits, average order size, conversion rates, and more. The report also tracks path to purchase and cart abandonment data and offers online retailing tips and best practices, based on the real-world buying behavior of millions of online consumers.

Highlights from the Q1 Performance Index report include:

  • Total revenue increased by an average of 18.7 percent over Q1 of 2013, higher than the Channel Advisor predicted growth rate of 14%.
  • Twelve percent of MarketLive's customers saw revenue increases of more than 50 percent
  • Site traffic increased an average of 13.9 percent
  • Add-to-cart rates increased 1 percent, with nearly 12% of tablet visitors adding an item to their cart.
  • Average order size in Q1 was $114.55, up almost 4.5%
  • Other macro finding include: Mobile revenue was up 47% and Tablet revenue up 32% over Q1 2013, Smartphone paid search conversion has tripled in the past year and email conversion rate has doubled.

"It is quite an achievement to earn a double-digit revenue increase just once, let alone for six consecutive quarters. I applaud our customers for their retailing prowess," said Ken Burke, founder and CEO of MarketLive, Inc. "I like to think that our cutting-edge commerce technology and best practices factor significantly into this string of success. Our relentless efforts to constantly evolve our technology to meet the changing requirements of commerce retailers and manufacturers, coupled with our diligent analysis of data and assistance through optimization strategies based on that data, pay off with outstanding results like these for our customers."

Media may request a free copy of MarketLive's Performance Index report, volume 24, by contacting Renee Newby at renee@rocketscience.com. Companies may request a download of the report by completing an online request form here: http://www.marketlive.com/marketlive-library/performance-indexes.html.

Connect with MarketLive

- Find case studies and best practices at the MarketLive blog: http://www.marketlive-blog.com/
- Follow us on Twitter for the latest webinar invites, events and surveys: https://twitter.com/MarketLiveInc
- Discuss e-commerce with your peers at our LinkedIn page: http://www.linkedin.com/company/marketlive
- Like MarketLive on Facebook to receive the latest trends and news: https://www.facebook.com/marketlive

About MarketLive
Since 1995, MarketLive, Inc., has been the leading provider of eCommerce technology and services that help fast-growing companies successfully sell goods and services online. Designed to meet the unique requirements of catalogers, retailers, direct marketers, and manufacturers, the extensible MarketLive® eCommerce Suite and MarketLive's best practices-based Intelligent Selling® methodology enable merchants to enhance their customers' experience online while dramatically improving acquisition, conversion, and retention rates.

The MarketLive platform is the most retail-targeted, fully featured, customizable eCommerce solution on the market today. MarketLive powers many successful retail eCommerce sites, including Armani Exchange, Party City, Perricone MD, Sport Chalet, Sundance, Helzberg, John Deere, Title Nine, Intermix and others.

For more information, visit www.marketlive.com.

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Media Contact:
Renee Newby
Rocket Science PR, for MarketLive
Office: +1 415 464 8110 x213
Mobile: +1 757 651 6554
Email: Email Contact

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