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Mattersight Achieves Fourth Year of PCI Certification and Compliance


June 24, 2013 - Chicago, IL

Mattersight Corporation (NASDAQ: MATR) today announced that, for the fourth year in a row, it has received the Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider Certification, the highest standard of excellence for payment card data security.

PCI-DSS represents a set of comprehensive and rigorous requirements for enhancing payment account data security and supports the broad adoption of consistent data security measures to protect credit card data on a global basis. Mattersight's standard implementation extends these controls to protect all confidential client data. The PCI-DSS was created by major credit card companies to safeguard cardholder information and mandates that merchants and service providers meet and maintain stringent security standards when they process and transmit it. More information on the council and the standard can be found at www.pcisecuritystandards.org.

"Working with clients that include 3 of the top 5 property and casualty insurers, a top 3 retail bank, and 3 of the top 5 healthcare organizations in the U.S., information security is critical. PCI-DSS Level 1 Certification demonstrates our commitment to the safekeeping of our clients' data," said Kelly Conway, Mattersight's President and CEO.

In addition to PCI certification, Mattersight has passed a number of other security standards and reviews, including assessments against ISO 27001, NIST SP 800-53, and SSAE 16. Complying with these security standards is an important and necessary prerequisite to the hosting and analysis of secure customer data, enabling Mattersight to drive significant business value for its clients.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight® Behavioral Analytics captures and analyzes customer and employee interactions, employee desktop data and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's solutions are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality and Government. See What Matters™ by visiting www.Mattersight.com.

Contact
David Gustafson
Vice President of Product Management and Marketing
David.gustafson@mattersight.com
847.582.7016

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