IntelliResponse Strengthens Its Leadership in Mobile Self-Service
February 28, 2013 - Toronto
IntelliResponse Systems, the leading provider of virtual agent technology solutions for the enterprise, today announced the availability of its updated mobile Virtual Agent application in the Apple App Store and Google Play marketplaces. The newly enhanced application, including source code, will be available to current customers to assist them in integrating IntelliResponse's patented virtual agent technology into their own mobile applications. Packed with powerful features and available on more platforms and more devices, this upgrade demonstrates IntelliResponse's leadership in mobile customer service and its commitment to delivering innovative self-service technology to the enterprise.
The latest version of IntelliResponse's mobile Virtual Agent solution will be available for use by IntelliResponse clients looking to develop branded mobile virtual agents across all major form factors. The solution includes IntelliResponse's patented "One Right Answer" technology to answer customers' natural language questions on mobile devices operating on iOS for iPhone, iPad and iPad Mini and the Google Android system. It also includes the IntelliVoice voice-activated answers functionality, allowing customers to pose the same questions in their own voice.
"The demand for mobile self-service has rapidly increased, and we're empowering enterprise companies to stay one step ahead of the curve," said David Lloyd, CEO of IntelliResponse. "These latest development tools give unrivaled ease and flexibility to our growing enterprise client base. They empower our customers to incorporate sophisticated mobile self-service solutions into their mobile strategies, by delivering accurate information to consumers whenever and wherever they choose."
The enhanced IntelliResponse mobile solution will be generally available and complimentary to all current IntelliResponse customers with an IntelliResponse Virtual Agent mobile deployment on March 11, 2013.
About IntelliResponse Systems
IntelliResponse is the leading provider of virtual agent technology solutions for the enterprise. We create profitable online conversations for our private and public sector customers around the world.
With our patented Enterprise Virtual Agent (EVA) solutions, corporate websites, mobile applications, social media channels and agent desktops can all be transformed by an engaging virtual concierge, empowering customers to ask questions using natural, conversational language and delivering an effective and engaging online experience.
With more than 365 live customer-facing implementations answering 100 million+ questions annually, IntelliResponse is the gold standard in first line customer experience management.
For more information about IntelliResponse, visit http://www.intelliresponse.com.
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