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Enfo Zipper launches the Next Generation of self-service portal


April 9, 2013 - London

The all new ZervicePoint is the next generation self-service portals, which are making it extremely easy for organizations to create and offer automated services to their employees. Next Generation ZervicePoint by Enfo Zipper has support for both public and private cloud and powerful connectors to other systems the new portal redefine the market for automated self-service.

Enfo Zipper have been doing consulting services for a decade, delivering cutting edge IT infrastructure and self-service. And automated self-service undoubtedly has that potential.

- Looking on the market, we asked ourselves two years ago why not more companies do offer self-service to their employees, says Karl-Johan Enlund, Enfo Zipper`s product manager for ZervicePoint, and continues: and for those companies who did, why didn't they offer more services, since the benefits of automated self-service are so many?

- We at Enfo Zipper felt frustrated and asked ourselves what's really holding them back? But the answer stared at us with an obviousness that almost made us feel stupid. The services should be done by the customers themselves, not us as an IT-company, so we had to change our product to reflect this and make it easy for customers to create and maintain services, Enlund says.

With Enfo Zipper`s long experience in IT infrastructure and self-service and with some of the brightest IT experts, we set our mission to put self-service into the hands of everyone. Automated self-service should be so easy that anyone at any time should be able creating any service they want. Simpler, smoother, smarter.

Read more on www.zervicepoint.com and www.enfo.se

For more information please contact:
Peter Lörincz
, Managing Director, Enfo Zipper, +46 736 840866, peter.lorincz@enfo.se
Rickard Lööf, Chief Product Officer, Enfo Zipper, +46 709 633978, rickard.loof@enfo.se

The next generation ZervicePoint
The brand new ZervicePoint has a new intuitive interface with a drag and drop form designer. Designing a user-friendly form, compatible with different screens and devices such as a tablet is performed in minutes. Drag and drop activities and connect your form fields to it. Connecting your form to the workflow is as simple as choosing from a drop-down list. ZervicePoint`s service catalogue can be accessed from any device.

Ordering the services is just as simple as it was to create them. Browse and order services as in an ordinary web shop and the portal has a shopping cart function if ordering more services at a time. The new portal can be executed both from a public cloud (Microsoft Windows Azure) or a private cloud on premises leaving customers to choose what fits them best. From a technical standpoint ZervicePoint offers connectors to the major Microsoft infrastructure products like Active Directory and System Center and have a deep integration with Microsoft Powershell.

ZervicePoint is powered by Enfo Zipper
Enfo is a Nordic IT company, offering IT outsourcing, business process outsourcing, and niche IT consulting designed to help our customers in Sweden, Norway, Denmark, Finland, to focus on their core business. With almost 50 years of experience developing proven IT solutions and concepts, along with the deep expertise of our nearly 800 top IT consultants, we make business processes simpler, smoother and smarter. www.enfo.se  

As Microsoft Partner of The year (2011), Enfo Zipper is Enfo`s niche specialist when it comes to delivering a cutting-edge Workplace with automated Self-Service (ZervicePoint). Our sole objectives are to make your employees satisfied with your IT service while at the same time reducing your IT infrastructure cost.




This announcement is distributed by Thomson Reuters on behalf of Thomson Reuters clients.

The owner of this announcement warrants that:
(i) the releases contained herein are protected by copyright and other applicable laws; and
(ii) they are solely responsible for the content, accuracy and originality of the
information contained therein.

Source: Enfo via Thomson Reuters ONE

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