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Zenprise MDM Cloud Report Finds Companies Both Love and Hate Dropbox


August 2, 2012 - Redwood City, CA

Zenprise®, Inc., the innovator in mobile device management (MDM), today released the latest Zenprise MDM Cloud Report which finds that businesses have differing views on the usefulness and security risks associated with some productivity applications, including Dropbox and Skype. Some companies block these apps, others require them, and still others recommend them to employees through corporate app catalogues.

Trends Indicate Companies are Undecided on Some Apps
The Zenprise MDM Cloud Report for Q2 2012 sources data from Zencloud™ customers to identify key trends in enterprise mobile device adoption. The report found that enterprises are making more than 100 different third-party apps available to their mobile users. Organizations have doubled their app deployment from last quarter and several of the top apps commonly appear on both mobile app blacklists* and whitelists**.

Companies were nearly twice as active in blacklisting or whitelisting apps in Q2 as they were in the previous quarter. In addition to Dropbox and Skype, the most commonly blacklisted apps included Angry Birds; eBay; Facebook; and Google Play/the App Store. Roughly twice as many companies were blacklisting apps as opposed to whitelisting, mostly for security reasons. The most commonly whitelisted apps support business activities, including Citrix; Adobe; Evernote; Find My iPhone/iPad; Dropbox; Skype; Keynote; Google Search; Pages; and Cisco AnyConnect. Several of these apps appear on some companies' whitelists and other companies' blacklists simultaneously, including Skype, Citrix, Evernote, Keynote, Facebook and Dropbox.

Policy Trends Point to Corporate-Issued Devices for Mobile Business Initiatives
The most commonly-used mobile device policy in the second quarter continued to be passcodes -- at 54 percent compared to about 44 percent in the previous quarter -- suggesting a continued focus on securing mobile devices. More significant, though, was an increase in policies restricting basic device functionality or apps, such as disabling Google Play, Bluetooth and embedded cameras. More than one-third of companies included in the report are now limiting some app or function, compared to 14 percent last quarter. This setting is typical for corporate-issued devices rather than employee-owned devices in a bring-your-own-device (BYOD) environment. Companies also deployed a variety of productivity-enhancing policies including Wi-Fi, VPN and GPS.

"The numbers indicate that enterprises are getting their arms around BYOD trends and are now leveraging mobility as a strategic initiative," said Amit Pandey, Zenprise CEO. "More enterprise organizations now recognize the significant productivity and operational gains that mobile devices can provide, so we're seeing companies pushing policies and trying to guide workers toward apps that provide real business advantage."

Among other key trends in the report:

  • Use of advanced capabilities such as Mobile App Tunnels increased during the second quarter. Mobile App Tunnels are app-specific encrypted tunnels used to improve the security and performance of mobile apps. More than 80 percent of Zenprise customers used Mobile App Tunnels in Q2, largely for remote support, corporate Intranets, Citrix, SAP and custom apps.
  • iOS and Android mobile operating systems continued to gain worldwide traction. In Q2, iOS jumped to 58 percent penetration compared to 52 percent in the previous quarter, while Android grew to 35 percent from 31 percent. Windows Mobile declined to seven percent compared to 17 percent during the previous period. Zenprise research indicates that corporate-issued tablets helped drive new customer adoption in the enterprise for iOS and Android.

About Zenprise
Headquartered in Silicon Valley, Zenprise is the leader in secure mobile device management. Only Zenprise protects all layers of the mobile enterprise, keeping organizations secure and compliant. Zenprise MobileManager™ and Zencloud™ let IT say "yes" to mobile device choice while safeguarding sensitive corporate data, shielding the network from mobile threats, and maintaining compliance with regulatory and corporate policies. This gives IT peace of mind, lets executives take their businesses mobile and makes employees productive while on the go.

Zenprise's extensive list of global customers and partners spans a cross-section of countries and vertical industries including: aerospace and defense, financial services, healthcare, oil and gas, legal, telecommunications, retail, entertainment and federal, state and local governments.

For more information about Zenprise, please visit www.zenprise.com or follow us on the Zenprise blog (http://www.zenprise.com/blog), Facebook (http://www.facebook.com/zenprise) and Twitter (@zenprise_inc).

*Blacklist refers to the list of mobile applications that the administrator has identified as non-compliant or malicious. The administrator can set a policy to block blacklisted applications from the network, or allow and monitor them.

**Whitelist refers to the list of mobile applications that the administrator has identified as required. The administrator can set a policy to block applications that do not have these applications installed from the network, or allow and monitor them.

© 2012 Zenprise, Inc. All rights reserved. Zenprise is a registered trademark, and Zenprise MobileManager and Zencloud are trademarks of Zenprise Inc. All third-party trademarks, trade names, or service marks may be claimed as the property of their respective owners.

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Media Contacts:

Cristina Thai or Allison Zigulis
North of Nine Communications
zenpriseteam@nof9.com
+1 415 268 4817 or + 617 912 5419

Max Tatton-Brown or Andrea Berghall
EML Wildfire
zenprise@emlwildfire.com
+44 208 408 8000

MarketWire

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