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Mattersight Achieves Third Year of PCI Certification and Compliance


June 19, 2012 - Chicago, IL

Mattersight Corporation (NASDAQ: MATR) today announced it received the Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider Certification, the highest standard of excellence for payment data security, for the third year in a row.

PCI-DSS represents a set of comprehensive and rigorous requirements for enhancing payment account data security and serves to facilitate the broad adoption of consistent data security measures to protect credit card data on a global basis. The PCI-DSS was created by major credit card companies to safeguard customer information and mandates that merchants and service providers meet and maintain stringent security standards when they process and transmit cardholder data. More information on the council and the standard can be found at www.pcisecuritystandards.org.

"We continue to invest in policies, procedures, and controls necessary to ensure the safekeeping of our clients' data. Achieving PCI-DSS Level 1 Certification demonstrates Mattersight's commitment to providing our clients with the highest standards for data security and privacy," said Kelly Conway, Mattersight's President and CEO.

In addition to PCI certification, Mattersight has passed a number of other security standards and reviews, including assessments against ISO standards 27001 and 27002, reviews using the Government NIST SP800-53 standard, and SSAE 16 reviews. Meeting these privacy and security standards is an important and necessary prerequisite to the hosting of secure customer data, enabling Mattersight to drive significant business value by predicting future outcomes for each individual customer and enabling predictive routing. Every day, Mattersight captures over 70 trillion data attributes, applies over 2 million algorithms, executes over 250 billion computations, and processes over 350 TB of data in order to provide its customers with new and contextually accurate information to understand and predict their customers' behaviors and improve operational performance.

To learn more about Mattersight and the Behavioral Analytics Service, visit www.Mattersight.com.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight's Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities and Government. See What Matters™ by visiting www.Mattersight.com.

Contact

David Gustafson
Vice President of Marketing and Product Management
847.582.7016
David.Gustafson@Mattersight.com

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